General information on data processing
This privacy policy informs you as a visitor and user of the website https://www.buergerhof-hotel.de (hereinafter referred to as "website" or "internet presence") about the type, scope and purpose of the collection, processing and use of personal data on this website.
The operator of this site is responsible for data processing:
Bürgerhof Hotel
Bürgerstraße 16-18
50667 Cologne
1. Processing and storage of personal data
When you visit our website, the browser used on your device automatically sends information to the server of our hosting provider. This information is temporarily stored via the data storage, databases and general applications of our hosting provider.
This information is technically necessary to correctly deliver the content of websites you have requested and is mandatory when using the Internet. Please note that we retain the data collected for as long as it is necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes and to enforce our agreements.
We may correct, supplement or delete inaccurate or incomplete data at any time at our own discretion.
The following information is collected and stored until it is automatically deleted:
IP address of the requesting computer,
date and time of access,
Name and URL of the retrieved file,
Website from which access is made (referrer URL),
browser used and, if applicable, the operating system of your computer and the name of your access provider.
We process the above data for the following purposes:
Ensuring comfortable use of our website,
Evaluation of system security and stability as well as
for further administrative purposes.
The legal basis for data processing is Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. Our legitimate interest arises from the purposes for data collection listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about you personally.
If you make a booking with us, we collect and process the following data, which is necessary for the mutual, proper performance of the contract. These include:
First and Last Name
address
phone number
E-mail address
Data for payment processing (e.g. credit card number)
Data processing for the purpose of booking is carried out in accordance with Art. 6 Para. 1 Clause 1 Letter a of GDPR on the basis of your voluntarily given consent and in accordance with Art. 6 Para. 1 Clause 1 Letter b of GDPR to fulfill the contract.
2. Disclosure of personal data
Personal data will only be passed on without your express separate consent to the extent that it is necessary for the performance of the contract. Personal data will not be passed on to third parties beyond this unless we are required to do so by court order or by law.
3. Cookies
Die Internetseiten verwenden teilweise so genannte Cookies. Cookies richten auf Ihrem Rechner keinen Schaden an und enthalten keine Viren. Cookies dienen dazu, unser Angebot nutzerfreundlicher, effektiver und sicherer zu machen. Cookies sind kleine Textdateien, die auf Ihrem Rechner abgelegt werden und die Ihr Browser speichert. In dem Cookie werden Informationen abgelegt, die sich jeweils im Zusammenhang mit dem spezifisch eingesetzten Endgerät ergeben. Dies bedeutet jedoch nicht, dass wir dadurch unmittelbar Kenntnis von Ihrer Identität erhalten.
Die meisten Browser akzeptieren Cookies automatisch. Sie können Ihren Browser jedoch so konfigurieren, dass keine Cookies auf Ihrem Computer gespeichert werden oder stets ein Hinweis erscheint, bevor ein neues Cookie angelegt wird. Die vollständige Deaktivierung von Cookies kann jedoch dazu führen, dass Sie nicht alle Funktionen unserer Website nutzen können.
4. Google Maps
Third-party content, such as maps from Google Maps (hereinafter referred to as "third-party providers"), is integrated into the website. In order to use such content, it is technically necessary to transfer the user's IP address to the respective third-party provider. Without the IP address, the third-party providers would not be able to send the content integrated into the website to the respective user's browser. We have no influence on whether a third-party provider stores the IP address, for example for statistical purposes, or uses it for other purposes.
5. Contact form
If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal email. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation. The data you enter in the contact form will remain with us until you ask us to delete it.
6. Wie werden die Daten geschützt
The wix.com hosting service provides us with the online platform that enables us to provide our services to you. Your data may be stored through our hosting provider's data storage, databases and general applications. They store your data on secure servers behind a firewall and they provide secure HTTPS access to most areas of their services.